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Aria shows a "Sensing, Step On" message on a loop

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‎04-21-2020 18:18 - last edited on ‎03-24-2021 06:06 by Fitbit Moderator

‎04-21-2020 18:18 - last edited on ‎03-24-2021 06:06 by Fitbit Moderator

Hi.  My scale displays Sensing, Step On over and over.  I’ve changed the batteries and redid the setup on my phone and my iPad multiple times and it still won’t work. Is there anything else that I can try?

 

 

Moderator edit: updated subject for clarity

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