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Aria shows a "Step off thinking ERR" message

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‎02-25-2021 09:30 - last edited on ‎02-27-2021 06:03 by Fitbit Moderator

‎02-25-2021 09:30 - last edited on ‎02-27-2021 06:03 by Fitbit Moderator

I have done everything possible listed in the hundreds of posts about the same issue.  I reset the scale removed the batteries reset completely removed account reconnect scale step on 5 times in a row ..... all come out to the same result:ERR

what is the fix for this? I spend some serious money on this scale a couple years ago and expect it to last 

 

 

Moderator edit: updated subject for clarity

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‎02-27-2021 06:41

‎02-27-2021 06:41

Exact same thing this morning. SO annoying! Hope we get a fix ASAP

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