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Aria stopped providing BMI readings

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‎11-10-2019 05:45 - last edited on ‎05-10-2021 07:04 by Fitbit Moderator

‎11-10-2019 05:45 - last edited on ‎05-10-2021 07:04 by Fitbit Moderator

It suddenly stopped showing and reading my BMI.  It is on a flat surface and I have bare feet.

 

 

Moderator edit: updated subject for clarity

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‎11-12-2019 08:47

‎11-12-2019 08:47

@skiermissie, have you checked the settings in the app for the scale to ensure "Show BMI" is enabled, and did not get accidentally disabled?  If not, open the app Account screen, select the Aria, select Users, tap on your User Name, and enable "Show BMI".

 

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