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Aria will not connect to two different devices

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‎03-06-2019 19:07 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎03-06-2019 19:07 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

Can no longer connect the Aria scale to more than one device. My wife and I both use the app on our phones, but only one of us can connect to the aria.  Can this be fixed?

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‎03-07-2019 03:33

‎03-07-2019 03:33

@4T325M Welcome to our Fitbit Community! Regarding your concern, you need to send an invitation to your wife after you set up the Aria on your Fitbit Dashboard. If your wife set up the scale on her account first.

 

Please follow the steps that are listed in this help article in order to invite people to your Aria scale.

 

Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

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