help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria won't connect after WiFi changed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2018 04:02 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎12-29-2018 04:02 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I moved and have a different WiFi name my scale still wants to connect to the old WiFi. How do I change it?  It will not connect to the new one.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎12-29-2018 04:25

‎12-29-2018 04:25

There's a guide for this (including a video) here:

 

https://help.fitbit.com/articles/en_US/Help_article/1158/

Best Answer

‎01-02-2019 08:21

In response to SteveH

‎01-02-2019 08:21

@Sunnee Welcome to our Fitbit Community! I'm sorry to hear that your Aria scale is not connecting to your new WiFi name. I would like to know if the issue persists or if the issue got resolved after following the information that shared my friend @SteveH.

 

Looking forward to your response! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes