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Aria won't connect to WiFi

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‎03-28-2020 17:45 - last edited on ‎03-24-2021 05:00 by Fitbit Moderator

‎03-28-2020 17:45 - last edited on ‎03-24-2021 05:00 by Fitbit Moderator

Hi all,

 

I have a FitBit Aria which I want to update the wifi network on. They have now removed the Facebook login feature on the app. I managed to login on desktop using the facebook login but that exprience did not allow me to change my Aria WiFi. 

 

I now want to do it through the app but cannot login. On desktop I went to settings and went to change my email - it is instead some random email I have never seen before and my presumed password isn't working. Please help!

Thanks, Phil

 

 

Moderator edit: updated subject for clarity

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