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Aria won't sync with my new router

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‎05-13-2021 08:52 - last edited on ‎05-26-2021 11:06 by Fitbit Moderator

‎05-13-2021 08:52 - last edited on ‎05-26-2021 11:06 by Fitbit Moderator

Today we upgraded our home internet, and now, our Aria can’t see the new network. We are running V39 of the firmware on the Aria.   Is there a newer firmware, or, are we hosed?

 

Moderator edit: updated subject for clarity

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‎05-23-2021 08:14

‎05-23-2021 08:14

Does your new router meet the required specs?

 

The Fitbit Aria connects directly to your home’s wireless network and supports the
following network configurations:
 Wireless 802.11b standard
 WEP / WPA / WPA2 personal security
 Automatic (DHCP) IP setup (static IP configuration not supported)
Aria requires an 802.11b-compatible network to connect and sync your scale data to
your Fitbit dashboard.

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