Aria wont decect my WIFI network

[Karnagerulz]

SO I am having trouble getting my Aria to detect my new WIFI network. I have played with the router settings I can get it to detect other networks but just not mine. Ive reset the scale and done a bunch of other stuff but still nothing please help

[SunsetRunner]

Hello and welcome to the Fitbit Community @Karnagerulz 

I’m sorry to see you’re having trouble connecting to your WiFi network. Maybe this article will help: https://help.fitbit.com/articles/en_US/Help_article/1158/?q=Aria&l=en_US&fs=Search&pn=1

😃 Let me know how it goes

[Karnagerulz]

Thanks but I had already tried this. The scale will detect every wifi signal around but not mine. We upgrade to a new router and speed (Cox Gigablast)

[SunsetRunner]

Hello again @Karnagerulz 

I did some digging around and thought his thread may help: https://community.fitbit.com/t5/Aria-Scales/Aria-can-t-see-wifi-networks/td-p/944431

😃 Please let me know if this helps

[Karnagerulz]

It did answer what might be wrong my new network doesn't have the 802.11b and if that's the only way it connect then that's why it will show other networks but not ours.

[Rich_Laue]

Some routers have the ability for both versions, or a cheap WiFi spot could be added to your existing network.