01-07-2018
20:57
- last edited on
09-04-2019
08:45
by
MatthewFitbit
01-07-2018
20:57
- last edited on
09-04-2019
08:45
by
MatthewFitbit
Just purchased Aria2 to go along with my new tracker. Trying to setup the device using the iOS app (updated to the latest version). Aria2 won't accept the password for the wifi. A google search shows this is a pervasive problem. This is embarrassing. First, why does the scale even require a wifi setup? if it can connect to a smartphone (and hence the app) via bluetooth that should be all that's required. Second, when will fitbit officially acknowledge the problem, offer a fix or recall the product altogether? I'll probably return the scale (and maybe even the tracker), which is a shame and a waste of my time.
05-02-2019 08:47
05-02-2019 08:47
05-04-2019 04:11
05-04-2019 04:11
@Shwalamazula Thank you so much for letting me know that the issue was corrected and thank you for sharing the solution you took.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often!