02-11-2019 11:51 - last edited on 09-10-2019 14:53 by MatthewFitbit
02-11-2019 11:51 - last edited on 09-10-2019 14:53 by MatthewFitbit
I got out my old aria, its about 4 years old and put batteries in it Weighed myself. When I tried to connect it to my phone, it picked up the WIFI, but it did not connect. I went through the forums, tried everything, is there is a simple easy (less time consuming) way to connect this darned thing?
Moderator edit: format
02-12-2019 07:35
02-12-2019 07:35
@mothafuqa Welcome to our Fitbit Community! I'm sorry to hear that your Aria scale is not connecting to your network. Please let me know the following details that will help me to determine the cause of the issue: Is your Aria showing any error message during the setup process? Have you made changes to your network (router, router settings or WiFi password)? What is the make and model of your router?
As a side note, please check out and follow the tips that are listed in this help article.
Looking forward to your response!
02-19-2019 00:19
02-19-2019 00:19
well yes, my router has changed - thats it.
02-19-2019 08:22
02-19-2019 08:22
@mothafuqa Thank you for getting back! Since you mentioned that your router has been changed, please let me know what is the make and model.
See you later!