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Can't set up Aria back

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‎01-05-2019 11:56 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎01-05-2019 11:56 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I've had some time away from Fitbit etc and have put on a bit of weight so when I stood on my Aria it didn't recognize me, I took it off the Fitbit app and now cannot put it back on as the app always force closes? I'm using a Samsung galaxy S7 edge.

 

 

Moderator edit: updated subject for clarity

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‎01-07-2019 07:17

‎01-07-2019 07:17

@ashaidaus Welcome to our Fitbit Community! I'm sorry to hear about the difficulties you've experienced with your Aria scale when trying to add it back to your Dashboard.

 

I'd like to follow up on this and would like to know if the issue persists or if your Aria scale could connect to your Dashboard.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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