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Cannot connect my Aria 2 scale to WiFi

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‎11-20-2019 17:36 - last edited on ‎11-21-2019 03:24 by Fitbit Moderator

‎11-20-2019 17:36 - last edited on ‎11-21-2019 03:24 by Fitbit Moderator

Searching the topic board here, it seems like others have had this problem but I cannot seem to fix the problem. I even took the batteries out overnight, installed 4 new ones and still having issues. 

I went to this website to set it up https://www.fitbit.com/scale/setup/start

Followed the directions but it won't connect to the scale Wifi. It keeps popping up as AriaC9E2C0 but it keeps saying "internet not available". It just wont connect. What am I doing wrong?

 

All good now. I don't know what I did but it's working now.

 

 

Moderator edit: merged reply

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‎11-21-2019 03:24

‎11-21-2019 03:24

@rcktgirl, it's great to see you in our Fitbit Community! Regarding the connection issues that your Aria 2 was experiencing, I'm so glad to hear that you managed to get the issue resolved. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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