05-31-2019
06:04
- last edited on
09-04-2019
08:45
by
MatthewFitbit
05-31-2019
06:04
- last edited on
09-04-2019
08:45
by
MatthewFitbit
My scale is not syncing, but even worse I keep getting a daily record of 160lbs. I am not manually inputing and don't know where this erroneous measurement is coming from. Does anyone know how to stop it?
Moderator edit: updated subject for clarity
06-01-2019 04:21
06-01-2019 04:21
@D_ganggreen it's great to see you in our Fitbit Community! I'm happy to assist you with your Aria 2 since it's not syncing and has a daily record of 160 lbs.
I would like to know if your Aria 2 displays any error message when trying to sync your data? Have you made changes to your network (router, router settings or WiFi password?)
In the meantime, please try setting up your Aria 2 from scratch and see if the daily record stops appearing.
Keep me posted!
06-01-2019 04:55
06-01-2019 04:55
06-03-2019 04:21
06-03-2019 04:21
@D_ganggreen I'm so glad to hear that you managed to get the syncing issues fixed.
I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often!