help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Does the Aria scale connect to a 5G network?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2019 18:43 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎03-20-2019 18:43 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

Has anyone successfully been able to hook up an Aria to a 5G network router? I moved and got a new route and cannot hook up. 

 

Fitbit - can you please advise? Also - if necessary, does the Aria 2 connect with a 5G. Please I need to get my daily weigh ins 🙂 

Thanks

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
3 REPLIES 3

‎03-21-2019 04:51

‎03-21-2019 04:51

@KmackNYC Welcome to our Fitbit Community! Regarding your inquiry, the Aria scales connect with 2.4GHz bandwidth only.

 

For more information about the settings needed, please check out this help article.

 

Let me know if you have any doubts! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎01-24-2020 08:07

In response to JuanJoFitbit

‎01-24-2020 08:07

Did not answer her question at all.  Can you connect the scale to a 5G network?

Best Answer
0 Votes

‎01-11-2021 05:45 - edited ‎01-11-2021 05:46

In response to MaryToU

‎01-11-2021 05:45 - edited ‎01-11-2021 05:46

Hi MaryToU, JuanJoFitbit answered the question "@KmackNYC (I understand this is a year old, but for anyone researching issues...) Regarding your inquiry, the Aria scales connect with 2.4GHz bandwidth only" - that means no 5G, only a 2.4 network.  Most routers have a 2.4 GHz band in addition to the 5 GHz.  Check your router, some routers have the 2.4 and 5g using the same network name (SSID).  I had to give my networks different names.  

Best Answer
0 Votes