12-08-2020 07:56 - edited 12-08-2020 18:41
12-08-2020 07:56 - edited 12-08-2020 18:41
I got a new Eero 6. When Advanced Security and Ad Blocking are turned off, the Aria syncs fine. When turned on, no syncing check mark appears. The Eero has a feature to allow sites. What sites do I need to allow to get syncing to work so that I can enable those features?
The Aria has firmware version 39.
Answered! Go to the Best Answer.
12-27-2020 21:36 - edited 12-27-2020 21:39
12-27-2020 21:36 - edited 12-27-2020 21:39
Yes, it worked! You mentioned DHCP, which is what gives the IP address to my Aria. Even though DHCP typically gives a dynamic IP address, the Eero 6 has an advanced feature that allows me to give the same IP address to the Aria every time it connects. I did that and then whitelisted fitbit.com. That solved the problem!
Thank you for the great idea!
The real problem, though, is with the Eero software as this whitelisting step should not be needed in the first place. I'm going to file a support ticket with them. But, until then, this is a great work around.
12-27-2020 14:00
12-27-2020 14:00
Is your network compatible?
Networking Requirements
Aria 2 connects directly to your home’s Wi-Fi network and supports the following
network configurations:
• Wireless 802.11b/g/n, 2.4 GHz standard
• WEP / WPA / WPA2 personal security
• Automatic (DHCP) IP setup (static IP configuration not supported)
Aria 2 requires an 802.11b/g/n-compatible network to connect and sync your scale
data to your Fitbit account.
12-27-2020 15:40
12-27-2020 15:40
Yes, it’s compatible. I can turn off the security features on the Eero 6 and it connects fine.
The reason I’m posting here is because I can whitelist the Aria which lets it bypass the security when turned on. But I need an IP address. I was hoping that someone here would know it.
However, given your answer, I have an idea that I’m going to try. I’ll post again with the status of my test.
Thank you!
12-27-2020 21:36 - edited 12-27-2020 21:39
12-27-2020 21:36 - edited 12-27-2020 21:39
Yes, it worked! You mentioned DHCP, which is what gives the IP address to my Aria. Even though DHCP typically gives a dynamic IP address, the Eero 6 has an advanced feature that allows me to give the same IP address to the Aria every time it connects. I did that and then whitelisted fitbit.com. That solved the problem!
Thank you for the great idea!
The real problem, though, is with the Eero software as this whitelisting step should not be needed in the first place. I'm going to file a support ticket with them. But, until then, this is a great work around.