07-24-2022 13:59 - edited 07-24-2022 14:06
07-24-2022 13:59 - edited 07-24-2022 14:06
I occasionally get a NO SYNC message. Lately this has become NO SYNC essentially every time I weigh (and only 1 out of 20 successfully SYNC, but does seem to upload the Data from the multiple prior NO SYNC when the connection is finally successful)
I have gone through Setup a couple of years ago, and the Aria used to SYNC successfully every time. (As I recall, I think I had to Setup after changing the Batteries??)
There has been no change on either the Aria scale or my Router. They are within about 10 feet of each other.
I have even tried moving the Aria within 1 foot of the Router.
Occasionally that will work but recently 3 straight NO SYNC from nearly touching!!
There is no Low Battery warning on the Aria, but I am wondering if sufficiently Weak Battery might cut the SYNC range to Zero but not display LOW BATTERY?
I have not taken the effort to Clear and SETUP the Aria as NEW again. Is there some reason that a new SETUP might solve the issue here????
In Desperation,
I Also posted this Message as a Reply where customer was having trouble completing Setup and the final step requires communication between Router and Aria in:
https://community.fitbit.com/t5/Aria-Scales/Aria-No-Sync-Issue/m-p/5087913#M44267
Answered! Go to the Best Answer.
07-26-2022 09:19
07-26-2022 09:19
4 Days with No Replies from Fitbit Aria Experts!! I am disappointed.
The issue I described above is unchanged and still a problem in that Zero data is Synced the majority of the time.
Suggestions are needed from the Community of Users and from Fitbit.
07-26-2022 09:19
07-26-2022 09:19
4 Days with No Replies from Fitbit Aria Experts!! I am disappointed.
The issue I described above is unchanged and still a problem in that Zero data is Synced the majority of the time.
Suggestions are needed from the Community of Users and from Fitbit.
07-26-2022 10:26
07-26-2022 10:26
Mine has a full battery and hasn't synced since May! I came here seeking answers too
08-08-2022 17:47
08-08-2022 17:47
Same here.
i think this scale is a huge piece of s…
08-11-2022 02:53
08-11-2022 02:53
I’m having same issue, my scale didn’t sync, reconnected & then this morning is the same issue
08-15-2022 21:59
08-15-2022 21:59
Same issue here. Last sync was in May. Looks like something related to the firmware, no updates available anymore or not supported anymore...🤔🤔