help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I set-up other family members to use Aria?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-07-2014 14:28 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎01-07-2014 14:28 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I understand they have to have aFITbit account.  However, how do I add them if we all use same email address?

Best Answer
Labels:
0 Votes
4 REPLIES 4

‎08-09-2014 15:03

‎08-09-2014 15:03

Thanks for your contribution to the Community @Lourdes. I realize this response is a long time coming, but did want to take the time to address your post.

 

If other family members are using the scale and are interested in registering their data, they will need to create a Fitbit account with a new individual email address. I really believe this is very important, that way you can all motivate each other and keep track of your progress. Smiley Very Happy

 

If you wish to send them invites to use the scale, you can follow the steps listed on this page. I wish you all the best!

Melissa | Community Moderator, Fitbit

How are you fitbitting with your (pet) best friend? Show us!
Best Answer

‎02-12-2019 14:47

In response to Mcore

‎02-12-2019 14:47

Stop telling us how the world should work and listen to your frustrated customers for a change. Families have kids, kids don't always have email addresses, and if they do it's not appropriate for you to  force them to create accounts or share data online. Let parents input their initials and track their weight, thanks.

Best Answer

‎02-14-2019 06:42

In response to Fibbit

‎02-14-2019 06:42

@Fibbit Welcome to our Fitbit Community! I know how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

 

As a side note, the Aria scale is not intended for use by children under the age of 10 since the Aria uses bio-impedance in order to track weight. Please refer to the page number 1 of the Aria's manual for more information about the warnings.

 

I'll be around if you have more questions!

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎10-29-2019 08:34

In response to Fibbit

‎10-29-2019 08:34

I agree with Fibbit, stop telling us how we're supposed to use your product and listen to how people actually want to use it.  Families have kids, and there are circumstances where we need to track their weight for one reason or another.  Even a simple ability to add a label instead of GUEST without attaching it to an account should work and would comply with whatever laws and regulations you have in mind, yes?  As it is now, you're either forcing customers to give up, leave the fitbit ecosystem, or lie and say their 11 year olds are actually 25.

Best Answer