help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I unhide my body fat percentage on the fitbit dashboard?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2017 06:32 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎03-12-2017 06:32 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I've just bought the scales, although reading all the problems, I'm wondering if it was wise!

Anyway, I've set them up and its registered my weight but said "BF?". When I've looked on the dashboard on the computer its not registering and in the settings says that its hidden. How do I solve this please?

Best Answer
Labels:
5 REPLIES 5

‎03-13-2017 06:58

‎03-13-2017 06:58

@Thamzon It's great to have you aboard in our Fitbit Community! Seems odd that your Aria scale is not showing your body fat percentage. Please try taking out the batteries for 15 seconds and put them back in. Once this has been done, weigh yourself 5 consecutive times and check out if the issue gets corrected.

 

Keep me posted on the outcome my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎09-26-2017 10:18

In response to JuanJoFitbit

‎09-26-2017 10:18

Hi. The questionmark remains on body fat. I don't have wet feet. I cleaned the scale, took off batteries (and put them in) and completed my Fitbitaccount as suggested elsewhere. What else can I do? Thanks

Best Answer
0 Votes

‎09-28-2017 04:19

In response to Tedpnt

‎09-28-2017 04:19

@Tedpnt Thanks for joining us in this thread and our Fitbit Community! Thanks also for trying some of the troubleshooting steps that are helpful for this type of issues. Please check out if your personal info such as weight, height and gender are correct on your Dashboard. If so, try setting up your Aria scale from scratch. Once your scale is set up, weigh yourself 5 consecutive times. Make sure that you step on the scale barefooted.

 

Let me know how it goes my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes

‎07-16-2019 17:52

In response to JuanJoFitbit

‎07-16-2019 17:52

I have tried this multiple times, yet it doesn't work. It has been the case for the past 6 months. Please provide other means to diagonize the issue. 

Best Answer

‎08-27-2020 23:41

‎08-27-2020 23:41

My husband is having some problem - shows his weight but no BF. 

Oddly, I use same scales - I get both weight and BF.

Nether of use have change our setting recently. 

 

You can go to your Fitbit dashboard on internet or Safari (not app). Go to settings, click on scales, click on people that use scales, then go down list - changing the hidden BF name to your on on the drop down. Making sure you don't change any other users to you. 


Not sure if its a permanent fix but it worked for husband.

 

 

Best Answer
0 Votes