Welcome to the Community, @juliebuschur. It's nice to have you on board.
Thanks for the details shared and for trying the restart method. There are several reasons why your weight measurements may vary:
1. If your Aria Air is stored up against a wall when not in use, the scale will go through a calibration process when placed on the floor for weighing. It can take up to two consecutive weigh-ins to recalibrate your scale.
2. Unlike many commercial scales, Aria Air provides a unique measure at each weigh in.
3. Your weight can vary over the course of a day depending on what you eat, drink and if you sweat or exercise.
4. Make sure that your scale is placed on a hard surface, not carpet, linoleum, or any flooring with give.
If you still feel that your Aria Air is not accurate, please weigh yourself five consecutive times to calibrate the scale. The acceptable weight variation is - 2 + pounds.
Hope this helps.
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