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If your Aria 2 scale is stuck in setup active, this is the fix

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‎04-01-2021 05:04 - last edited on ‎04-05-2021 07:18 by Fitbit Moderator

‎04-01-2021 05:04 - last edited on ‎04-05-2021 07:18 by Fitbit Moderator

If you all are having trouble getting your aria 2 scale out of setup active mode here is how you do it:

You need to set it up using the fitbit.com website NOT the app. Go to fitbit.com on your phone, pull as a desktop page or use your laptop and setup device from IT. I don't know why the app doesn't work but the website will.

 

 

Moderator edit: format

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‎04-05-2021 07:17

‎04-05-2021 07:17

Hi, @AnnChoate. It's great to see you in our Fitbit Community. Thank you so much for sharing this information. I'm pretty sure that this will help other users that experience the same issue with their Aria scales.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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