Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Aria air won't display my weight

Replies are disabled for this topic. Start a new one or visit our Help Center.

So, I purchased an Aria air about a month ago and I couldn't get it to work. Battery life is fine, I can adjust it between lbs and kg, connect it to WiFi, set it up, but the moment I step on the scale nothing happens. After a moment it just turns off. I'm well under it's weight capacity and definitely not light as a feather. I'm also standing evenly. That first day I was unable to work it I figured I'd just try again another day. Well, today is another day and it still refuses to display or sync my weight. Not sure how to fix this. I've held the batteries out for 10 seconds and reset it multiple times.

Best Answer
0 Votes
1 REPLY 1

Hi @ShortTyTy, welcome to our Fitbit Community! I'm sorry to hear that your Aria Air is not displaying your weight. By the way, thank you for trying to get this issue resolved before contacting our forums.

 

Due to this, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes