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No display on my Aria 2

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‎07-09-2020 21:13 - last edited on ‎07-11-2020 11:33 by Fitbit Moderator

‎07-09-2020 21:13 - last edited on ‎07-11-2020 11:33 by Fitbit Moderator

‪@FitbitSupport please help I’ve purchased the Fitbit Aria 2 scale twice due to malfunctioning. Not this time where can I send for replacement? I’ve been a long time Fitbit user since 2009 and that’s a long time.‬

 

 

Moderator edit: updated subject for clarity

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‎07-11-2020 11:31 - last edited on ‎08-26-2024 03:07 by Fitbit Moderator

‎07-11-2020 11:31 - last edited on ‎08-26-2024 03:07 by Fitbit Moderator

Hi @thetaxlayd. welcome to our Fitbit Community! I'm sorry to hear that the display of your Aria 2 is not working properly.

I'm afraid that we don't have a repair center. However, I'd like you to try a restart in order to fix this issue. To do so, remove the batteries for 15 seconds and put them back in. After this, step on the scale and see if it shows the display properly.

Keep me posted on the outcome.

JuanJo | Community Moderator

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