A Simple Workaround for User Recognition Issues (Thinks You're a Guest)
Hi everyone,
I'm writing today to share a workaround I discovered that helped my wife (and hopefully you!) reconnect with our Aria scale after it stopped recognizing her. This might apply if you've experienced similar problems, where the scale used to identify you but now registers you as a guest.
Backstory:
For context, my wife was happily using the Aria in August 2023 until she went through a weight change during her pregnancy. Soon after, the scale started mistaking her for a guest on every weigh-in. Back then, assigning past guest entries to users was simple, a feature sadly missing now. Frustrated, I put on my thinking hat and found a solution that worked for us.
The Issue:
Your Aria scale no longer recognizes you as a user, despite previously working flawlessly.
Assumptions:
- You're a valid user on the Aria scale.
- Your Aria scale is "functioning" correctly.
Workaround Fix:
- Weigh yourself once. Note down your exact weight (e.g., 175 lbs). Remember: You won't get body fat % since it's a guest weigh-in.
- Manually log that weight in your Fitbit app. Make sure it's the exact same weight you noted down.
- Step back on the Aria scale. Now, it should recognize you again!
Why it works:
The Aria uses your Fitbit app as a data source to estimate who's stepping on the scale. It seems to apply a reasonable range around your recent weights (maybe ± 3 lbs, but the exact formula is unknown). If a weigh-in falls outside this range, it flags it as a guest.
Before, assigning guest entries helped mitigate this and was easy; however, based on all the threads/posts, this feature is no longer working. By manually syncing your recent weight with the app, you essentially "prime" the Aria's memory, making it more likely to recognize you on the next try.
Pro-tip: This fix might not work instantly for everyone. If it doesn't recognize you the first time, repeat steps 1-3 a couple more times. Hopefully, it should click soon!
Remember, this is just a workaround until a more permanent fix is available (if ever, since this is a legacy product). However, it helped us reconnect with our Aria, and I hope it does the same for you!
Feel free to comment below if you have any questions or have a different experience with this issue. We're all in this together!
Best,
Determined Husband
