Second person can't connect to my Aria 2

[AleksKo]

Hi!

I just got the fitbit aria 2 recently and I was able to set it up but once trying to add a second user that's when it all went down hill.

I could send the invite and the second person could open it, the scale was found but it gets stuck at finding wifi, when you click the button it just resets the device and we both have to do everything all over again. In my phone I see the invite as pending, it never completes, even when the other person can see the scale in the devices (with Wifi not set up)

Now if we reset the device competely and try again and I have the second person set up the scale from zero and invite me, then same thing again for me, gets stuck at connecting wifi.

So it seems only one person can be connected, then the cycle breaks.

Any patch coming up for this or maybe you can check my account and my invites and see whats up?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@AleksKo Welcome to our Fitbit Community! I'm sorry to hear that your Aria 2 is not adding a second user. I would like to follow up on this and would like to know if the issue got resolved or if the second person could be added to your scale.

Looking forward to your response!