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Unable to add Aria Air to shopping cart at fitbit.com

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‎03-25-2021 19:08 - last edited on ‎03-29-2021 13:34 by Fitbit Moderator

‎03-25-2021 19:08 - last edited on ‎03-29-2021 13:34 by Fitbit Moderator

I finally decided to purchase the scale! However I am Unable to put Aria in my Shopping Cart. I've tried the app & online. Other items will move to shopping cart just not the Aria (black or white)

 

Moderator Edit: Clarified subject and updated label

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‎03-29-2021 13:45

‎03-29-2021 13:45

Hi @SpokaneDebra It's nice to see you here in the forums.

 

Thanks for bringing this to our attention, as well for every step tried prior to posting. Our team is aware of this issue experienced when trying to add the Aria Air to the webcart and they're working hard to get our web store updated. While there isn't a time frame, please know that I'll update this thread once I have more details to share.

 

Have a good day.

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