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Unable to add another user to Aria Air

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‎06-09-2022 23:35 - last edited on ‎06-20-2022 15:10 by Fitbit Moderator

‎06-09-2022 23:35 - last edited on ‎06-20-2022 15:10 by Fitbit Moderator

Hello

 

i have a new aria scales and it’s working fine. However when trying to add another user it does not give me the option too. I go to invite user section within the app and I can add the email address to send invite or I can select my friend BUT there is no add user button, so I’m unable to actually commit the request. What has happened to the add button?

im using app version 3.60

thanks

 

FYI

im using an iPhone 8 Plus running IOS 15.5

 

Moderator Edit: Clarified subject, merged replies and updated label

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‎06-11-2022 09:32

‎06-11-2022 09:32

There must be a bug in the app. Fitbit dev’s I hope you see this!  In the mean time I logged on to the web version where I was able to add other users.

View best answer in original post

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2 REPLIES 2

‎06-11-2022 09:32

‎06-11-2022 09:32

There must be a bug in the app. Fitbit dev’s I hope you see this!  In the mean time I logged on to the web version where I was able to add other users.

Best Answer

‎06-20-2022 15:35 - last edited on ‎04-07-2024 11:24 by Fitbit Moderator

In response to Dawg9

‎06-20-2022 15:35 - last edited on ‎04-07-2024 11:24 by Fitbit Moderator

Hi there, @Dawg9..

Thanks for bringing this to our attention, and your efforts while working on this matter. While I'm glad you were able to add more users on your online dashboard, I understand your concern and please don't hesitate to let me know if you experienced any other issue with the Fitbit app.

By the way, let me invite you to visit our Health & Wellness board where you will find great tips and encouragement from other members. Happy stepping! 😊

Best Answer