08-09-2020 02:56 - last edited on 04-20-2021 07:08 by JuanJoFitbit
08-09-2020 02:56 - last edited on 04-20-2021 07:08 by JuanJoFitbit
Hi Team - My Fitbit aria is not syncing with my account for a long time and every time I try to reset it, I get the Wifi Err. The biggest issue is I am unable to delete it from my fitbit account. Tried all the steps mentioned in forums through web dashboard or iPhone app. I just don’t see an option to delete the fitbit aria from my account. Pls help.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
08-11-2020 02:44
08-11-2020 02:44
All good Patruns...Seems my eyes played with me earlier as I couldn't see 'People' tab earlier 🙂 I was able to delete both the users from people tab and I don't see Aria in my dashboard anymore. Let me try to reset it again and try fix my 'Wifi Err' issue. Thanks!
08-09-2020 14:33
08-09-2020 14:33
You don't delete the scale, you delete all users. Go to your dashboard on the website, click on the gear in the upper right and then on the scale. On the page with the list of users, delete each one.
08-09-2020 18:32
08-09-2020 18:32
Hi Patruns,
Thanks for your reply. Unfortunately, I can't seem to locate the People's option you mentioned. All I see is this::-
08-09-2020 18:34
08-09-2020 18:34
Also, I was following this link to delete Aria from my account:-
https://help.fitbit.com/articles/en_US/Help_article/2324.htm
08-11-2020 02:44
08-11-2020 02:44
All good Patruns...Seems my eyes played with me earlier as I couldn't see 'People' tab earlier 🙂 I was able to delete both the users from people tab and I don't see Aria in my dashboard anymore. Let me try to reset it again and try fix my 'Wifi Err' issue. Thanks!