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Unable to link Versa 4 with Aria Air after being invited.

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‎07-29-2024 13:39

‎07-29-2024 13:39

We recently purchased a new Aria Air after our original Aria would no longer sync.   My husband created an account and linked his phone to the scale.   I get the invitation email, I accept the invitation, I agree to the terms and end up on my home page on Fitbit.com.   I can find no place that talks about the Aria.   An Aria shows up as being synced today but there is no new weight on the app.  The Aria does not show up in my Bluetooth connected devices at all.  

I am having a constant problem of getting my Versa 4 to stay connected via Bluetooth to my iPhone.   I am having to re link the watch several times a week.  

To say I’m frustrated is an understatement.  

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‎07-31-2024 07:12

‎07-31-2024 07:12

hi. im afraid i have no true answer to this. maybe try restarting the scales and update the app? or add the Aria Air, instead of the Aria you mentioned. this is the best i can do, try Fitbit Support even tho their likely to do nothing...

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