help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time is off after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-28-2017 15:48 - last edited on ‎04-02-2017 11:15 by Moderator Alum

‎03-28-2017 15:48 - last edited on ‎04-02-2017 11:15 by Moderator Alum

Today I updated my Blaze. Then I noticed that the watch is now 17 minutes slower. Plz help how to set the time. 

 

Thanks

Yang Du

Buckeye State

 

Moderator edit: Clarified subject

Best Answer
0 Votes
3 REPLIES 3

‎03-29-2017 00:55

‎03-29-2017 00:55

This normally sorts itself out when you next sync. Is yours still a problem?

Best Answer
0 Votes

‎03-29-2017 15:53

In response to SteveH

‎03-29-2017 15:53

Thanks for your reply. After several sync, it gradually catches up, but still 1 or 2 seconds late. I guess it's OK.

Best Answer
0 Votes

‎04-02-2017 11:25

In response to Buckeye123

‎04-02-2017 11:25

Hi there @Buckeye123. Good to see you in the Community Forums!

 

It's also great to hear that you followed @SteveH's recommendation.

 

In order to keep the time on your tracker right, it's not necessary for you to sync that often but syncing at least once a day and especially when your tracker comes back on after running out of battery or after being shutted down manually.

 

Anything else you may need, let us know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes