02-08-2018
18:47
- last edited on
02-09-2018
03:35
by
AlejandraFitbit
02-08-2018
18:47
- last edited on
02-09-2018
03:35
by
AlejandraFitbit
I have two Fitbit. One for my son and one for myself. They are both Blazes. Only one works in my app! How do I use both? One has correct time and one doesn't work. Help!
Moderator edit: subject and format
Best Answer02-09-2018 03:38
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-09-2018 03:38
Hey there @TheSoudanClan, welcome to the Community.
Regarding to your question, no, you can't use 2 Blaze in one account. You can have multiple trackers in one account but they need to be different trackers. For more information about this, I recommend taking a look at the Can I use more than one Fitbit device with the same account? article.
I hope this helps, let me know the outcome. ![]()
Best Answer02-09-2018 11:29
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-09-2018 11:29
@TheSoudanClan you mention two fitbit's for two people, you and your son.
Each person needs to have their own Fitbit account with their own email.
Create an account for your son, log into his account to setup or sync his tracker.
02-09-2018 16:21
02-09-2018 16:21
Best Answer02-09-2018 23:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-09-2018 23:36
You will need to switch accounts in the app to sync each tracker.
Now if you have a win 10 machine. The app can be set to sync every Fitbit that it can connect too, enable the Connect mode.
Best Answer