05-16-2017 16:48
05-16-2017 16:48
I'm using charge 2 for daily activity and blaze for workout and standby.
my steps for charge 2 is 17k and my blaze is 3k but my end result only show 3k instead of 20k
05-18-2017 04:18 - edited 05-18-2017 04:19
05-18-2017 04:18 - edited 05-18-2017 04:19
A warm welcome to the Community @Xpress. Regarding to your question, to provide you with the most useful information possible, your account has one dashboard that displays a comprehensive view of your activity.
When you have more than one tracker, Fitbit combine their data and present the totals. For example, if the Charge 2 counted 5,000 steps and the Blaze counted 10,000 steps, the total number of steps on your dashboard is 15,000. For more information about this you can take a look at our Can I use more than one Fitbit tracker with the same account? article.
Now if your total is not the one you are supposed to have, I recommend verifying that your both trackers are syncing, you can follow the instructions provided in the Having trouble syncing? post.
See you around.