24 hour clock on the mobile app

[Elena_Iv.]

Hello,

Now I'm a happy new user of a lovely Blaze as well.

I am still discovering various features but one seems to be missing. I use Moments as my clock face (and I think it's just perfect), however it displays a 12h clock, not a 24h one as shown in the device settings in my app.

I cannot figure out how to make it show me a 24h clock. I know this can be done through the website dashboard, but I don't have a dongle to sync with my PC, and all syncing/pairing/updating goes through my mobile app.

Any tips would be much appreciated.

[N8teGee]

You can set it through the web dashboard, then sync your blaze with the app. The settings you changed via the web dashboard should then be applied. This worked for me when I wanted to change to 24hr time.

[Elena_Iv.]

Thank you for you advice but... how can I do that??

I don't have a dongle (my Blaze came without a dongle in the box) and the charger doesn't seem to transfer settings from the web dashboard.

My web dashboard says that there's no device paired. I've set up both web and mobile accounts with the same email but they seem to be separate and don't seem to see/talk to each other. Am I missing something?

[AndrewFitbit]

@Elena_Iv. You can do what @N8teGee suggested. Change your settings on the Fitbit dashboard, save them, then go to your Fitbit mobile app and sync your Blaze. It works the same, just make sure you're changing the settings on the account that actually has the Blaze paired (sounds like you may have created a second account). 

[Elena_Iv.]

OK, problem solved!

I logged out of my Android app and re-logged, and now I can see that the web dashbord has authorized access from the Android app so they can communicate and exchange data. Now I can tweak my settings and view detailed logs.

Thanks for helping!