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250 Steps - Not always receiving notification

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‎07-09-2017 16:14

‎07-09-2017 16:14

Why would I not receive my notification to move the time frame I am supposed to receive it?  Sometimes I receive while other times I do not.

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3 REPLIES 3

‎07-09-2017 20:27

‎07-09-2017 20:27

Please follow this thread its a known issue

https://community.fitbit.com/t5/Charge-2/Hourly-Activity-Discrepancy/m-p/1836340#M30305

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-10-2017 05:12 - last edited on ‎10-30-2025 10:02 by Fitbit Moderator

‎07-10-2017 05:12 - last edited on ‎10-30-2025 10:02 by Fitbit Moderator

Great to see you here @SunsetRunner and @WendyB thanks for stopping by.

If you are not receiving the notifications to move, I recommend restarting your Blaze. After this please test the tracker and confirm that this feature is on by doing the following from your Fitbit app:

  1. Tap the Blaze icon
  2. Tap Reminders to move
  3. Turn on this feature
  4. Select the hours you prefer
  5. Sync

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-23-2017 13:35

In response to AlejandraFitbit

‎07-23-2017 13:35

This was all done prior to the issue.  I am finding of late, no consistency always in how Fitbit behaves.

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