help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

250 Steps - Not always receiving notification

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-09-2017 16:14

‎07-09-2017 16:14

Why would I not receive my notification to move the time frame I am supposed to receive it?  Sometimes I receive while other times I do not.

Best Answer
0 Votes
3 REPLIES 3

‎07-09-2017 20:27

‎07-09-2017 20:27

Please follow this thread its a known issue

https://community.fitbit.com/t5/Charge-2/Hourly-Activity-Discrepancy/m-p/1836340#M30305

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-10-2017 05:12

‎07-10-2017 05:12

Great to see you here @SunsetRunner and @WendyB thanks for stopping by.

 

If you are not receiving the notifications to move, I recommend restarting your Blaze. After this please test the tracker and confirm that this feature is on by doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Tap Reminders to move
  3. Turn on this feature
  4. Select the hours you prefer
  5. Sync

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes

‎07-23-2017 13:35

In response to AlejandraFitbit

‎07-23-2017 13:35

This was all done prior to the issue.  I am finding of late, no consistency always in how Fitbit behaves.

Best Answer
0 Votes