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250 steps don't match

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‎04-27-2017 17:29 - last edited on ‎04-28-2017 05:49 by Moderator Alum

‎04-27-2017 17:29 - last edited on ‎04-28-2017 05:49 by Moderator Alum

I have a Blaze and when I sync it, it did not pull in my last 250 steps and hour my Blaze shows I got all my steps but the app is not showing it.

 

Can someone help?

 

Moderator edit: Subject for clarity

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‎04-27-2017 20:37

‎04-27-2017 20:37

Welcome to the forums!

 

This is a known issue so please follow this thread

Hopefully it will  get fixed soon!

https://community.fitbit.com/t5/Charge-2/Hourly-Activity-Discrepancy/m-p/1836340#M30305

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎04-28-2017 05:50 - last edited on ‎10-31-2025 08:58 by Fitbit Moderator

‎04-28-2017 05:50 - last edited on ‎10-31-2025 08:58 by Fitbit Moderator

A warm welcome to the Community @LDunfee and @WendyB thanks for stopping by.

As our friend @WendyB mentioned, this is something that our team is aware of and it working in finding a solution for it. Your patience will be much appreciated.

Catch you later. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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