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45 min walk 0 calories burned?

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‎02-02-2018 04:27

‎02-02-2018 04:27

I bought a new Blaze yesterday.  I exercised for 45 min but burned 0 calories.  I have synced several times but get the same 0 calories burned.  Calories is set as my main goal, so how can I track them if the Fitbit will not register them?  Thank you.

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‎02-02-2018 04:37

‎02-02-2018 04:37

The only way I know that a fitbit will record zero calories is if your weight or height are incorrectly set in your profile settings at https://www.fitbit.com/user/profile/edit

 

It's worth a quick check.

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‎02-02-2018 04:48

In response to SteveH

‎02-02-2018 04:48

I checked.  Height and weight are still there.  Thanks anyway.

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