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Active minutes not showing on dashboard

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‎05-17-2018 10:33

‎05-17-2018 10:33

Someone help! I workout 2 hours every day and I burn anywhere from 800-1000 calories, The past 4 days my active minutes are not syncing along with everything else. The tile is still showing on my dashboard as well.

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‎05-18-2018 17:51

‎05-18-2018 17:51

Welcome to the Community @Clara1999. I would like you to double check this article to learn how will you earn active minutes?. If you're exercising and getting many calories burned and steps but not getting active minutes, please double check that you're not manually logging any activity that might be deleting them. You can try restarting it and keep monitoring it. 

 

Additionally, reply to the following: 

- Did you use to get active minutes for this workout? 

- Are you doing anything different?

 

Keep me posted! 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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