Active minutes not shown in today's screen

[Àlex]

Active minutes are not shown in today's screen since bought blaze. Although this is not a major problem I hoped the update would solve it, but it wasn't solved. I restarted my device and it didn't solve this, and i changed it's language and it did not work either.
Anyone else having this issue?

[FerdinandFitbit · Accepted solution]

Hi there @Àlex. Good to see you in the Fitbit Community! 🙂

I'd like to let you know that active minutes have never showed on the "Today" screen on the Fitbit Blaze so this is the normal behaviour of the tracker. However, if you feel this is a feature that you'd really like to have on your tracker, I can recommend making the suggestion on the Feature Suggestions board. The more votes it gets, the more chances for it to be implemented in a near future.

Anything else you may need, let me know and I'll be happy to help!

[Àlex]

Thank you for your reply @FerdinandFitbit!
I didn't know that it was normal for the active minutes not to appear! In many how-to-do videos that you post in the Fitbit's youtube channel it appears, so I thought mine had a problem! I'll suggest it in the feature suggestion board!

Thank you!! 😁😁

[FerdinandFitbit]

Huh, I wasn't aware that it appears in the Youtube videos but will take a look then haha

Not a problem. If you need anything else, let me know! 🙂

[Àlex]

Thank you!!!

[Jhoyles]

It shows up on the Blaze 101 tutorial, in a couple of of the little how to videos. I expected it to be there also. Am slightly disappointed it's not there.

[NanaBKT]

As far as I know the active minutes have always shown in my today's screen. Right now it is not accurately recording the time for  the last two days. I need help please resolving this issue. 

[FerdinandFitbit]

Hi there @NanaBKT! Great to see you in the Fitbit Community! 🙂

When it comes to the Active minutes, these don't show on the actual Blaze currently. However, there's a feature suggestion where you can add your vote and comments. Click here to see it.

Now, for your tracker not recording your active minutes accurately, I can recommend restarting it by pressing and holding the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and after that, you can see how it goes.

Let me know if you need more help with this!

[DrBev]

Active minutes not showing on fit bit app. I have never been able to restart Blaze using the buttons on the watch.

[Char915]

Active Minutes shows on my Today screen on my Blaze. Today though, it recorded as I was walking, then went back to zero after syncing. 

[FerdinandFitbit]

Hi there @Char915. Good to see you in the Community Forums! 🙂

Active minutes now show on the Blaze directly as you mention, now, it's strange that it recorded active minutes and they disappeared after you synced your tracker. I can suggest restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

After this, keep an eye on your tracker and see if this helps. Let me know if you need more help!

[Char915]

I did restart the tracker and my phone, the active minutes still show zero on the tracker and the app. 

[AlejandraFitbit]

Thanks for the information @Char915. It's weird to hear that you can't see your active minutes. Could you please provide me with a screenshot of your Dashboard?

Hope to hear from you soon. 

[Char915]

It only happened that one day. It has been showing correctly since then.

Moderator edit: Removed personal info

[FerdinandFitbit]

Hi @Char915. Thanks for getting back and it's great to hear that it's all working fine now! 🙂

Anything else you may need, let us know. We'll be happy to help!