help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes won't post to dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-19-2017 15:29

‎09-19-2017 15:29

My Fitbit Blaze works fine but when it syncs with my IPhone 7 everything except active minutes shows up. I tried calling Fitbit but it will drop the call after being put on hold. Naturally. Any help is appreciated. 

Best Answer
0 Votes
1 REPLY 1

‎09-20-2017 04:51

‎09-20-2017 04:51

A warm welcome to the Community @Lukester. Regarding this, could you please provide me with a screenshot of your Dashboard and a photo of the active minutes that you are seeing on your tracker? In the meantime, you can try to make a force sync by doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Slide down and tap Sync Now

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes