03-21-2016 11:57
03-21-2016 11:57
I am curious if anyone else has had issue with their Blase forming corosion on the back.
I wear mine all the time, removing it to charge ti while I shower, or while sitting at my desk at work. Today when I went to put it on I noticed the sensor pad on the back has what appears to be some form of corrosion.
Beyond dishing washing, i cant think of anytime i have had my band wet or incontact with any kind of chemicals and no other part of the device is showing any other unusual signs of wear!? Has any one else seen this? And how do you go about getting a Blaze fixed?
03-21-2016 12:39
03-21-2016 12:39
Does it wash off?
Sin tan Leon has been known to do this, or could it be hand lotion, I'd it is the soap it should wash off.
03-21-2016 16:41 - edited 03-21-2016 16:42
03-21-2016 16:41 - edited 03-21-2016 16:42
I dont use any forms of loation, or oils on my skin. It will not wash off, or even rub off. My comment about soap was not to imply i dunk the watch, or even really wet it. Being that I work in an office at a desk, just saying I dont come into contact with chimicals I can think of that would cause this.
03-22-2016 01:01
03-22-2016 01:01
I was mentioning what has been known to adjective the Charge HR, HR senser.
If it doesn't wash off, then something either scraped it ar ate it.
In either case it sounds like you want to read yhe Warranty, link found below, and contact.fitbit.com
03-25-2016 19:33
03-25-2016 19:33
I did send email - still waiting. Not the gratest support...
03-26-2016 02:39
03-26-2016 02:39
Mike | London, UK
Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6
Take a look at the Fitbit help site for further assistance and information.
03-26-2016 04:16
03-26-2016 04:16
03-28-2016 07:00
03-28-2016 07:00
Hello @Diivious welcome to the Fitbit Community! 🙂 Have you heard back from support? Also I would like to share some Wear & Care tips for your Blaze. @Rich_Laue, @MikeF and @SunsetRunner thanks for your amazing cooperation 🙂
Keep me posted! 🙂
It is health that is real wealth and not pieces of silver and gold! Share your story!