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After syncing calories and active minutes decreased

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I use my Fitbit Blaze every single day, and maintain a very consistent activity level each day. I had checked my calories burned, and active minutes for the day thus far. I synced my Blaze with the app, and my calorie total dropped by 400, and my active minutes dropped as well. I know the initial number was correct, as it is very similar each day. It's frustrating, as someone who's presently eating in a deficit, to not have a somewhat accurate measure of my calories burned for the day. I'm not sure if this issue is being experienced by other users? This has never happened before.

 

Blaze tracker subtracted calories and active minutes from daily total after syncing with Android

 

Moderator edit: Updated subject for clarity 

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It's great to see you around @MetalBoots. Thanks for the details mentioned. 

Sorry to hear that you're experiencing this with your Blaze. I would like you to make sure there aren't any activities manually logged in your Dashboard, this could affect the whole day's data and your data could be affected when you're syncing. Also, check that you don't have any other tracker paired to your account. 

Please log out from your app and force quit it, you can check that you have the latest app version

Let me know how it goes. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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