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After traveling Fitbit Blaze not willing to sync the time with the phone

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Hello,
I need help with Fitbit Blaze. I travelled to EU and the watch automatically changed the time. All the time in Europe it was correct and ok. No way when I'm back home, my phone synced the local time but the watch didn't! The watch is connected to the phone but the watch didn't! They now show the Europe time. I don't have any idea what to do. Please advise and help!!!!
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Hi, @Tatty_blaze, on you app go to account settings --> advanced settings --> timezone.  Turn off "set automatically".  If your time zone is incorrect, select the correct time zone and sync your Fitbit.

 

If the time zone is correct, but the clock is still wrong, then you will need to force an update.  The way to do this is to select any INCORRECT time zone and then sync your Fitbit.

 

Once it has synced, go back to your time zone settings and this time select the CORRECT time zone and sync again.

 

Usually this flushes out the system and it should get everything correct again.  Let us know how it goes!  (And welcome home!)

 

 

Sense, Charge 5, Inspire 2; iOS and Android

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2 REPLIES 2

Which timezone is set on your dashboard (PC)? 

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Hi, @Tatty_blaze, on you app go to account settings --> advanced settings --> timezone.  Turn off "set automatically".  If your time zone is incorrect, select the correct time zone and sync your Fitbit.

 

If the time zone is correct, but the clock is still wrong, then you will need to force an update.  The way to do this is to select any INCORRECT time zone and then sync your Fitbit.

 

Once it has synced, go back to your time zone settings and this time select the CORRECT time zone and sync again.

 

Usually this flushes out the system and it should get everything correct again.  Let us know how it goes!  (And welcome home!)

 

 

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer