12-24-2016 02:54 - edited 12-25-2016 07:08
12-24-2016 02:54 - edited 12-25-2016 07:08
Hello, after updateting the Tracker (22.12.2016) the battery does not last 20 hours, even when the blaze is switched off. What is happen to this Update!
Before the update, the battery of the Blaze has held more then 4 days
What can I do. Is the Akku defect?
Wish you a merry Christams
Michael
12-26-2016
09:31
- last edited on
04-09-2025
07:42
by
MarreFitbit
12-26-2016
09:31
- last edited on
04-09-2025
07:42
by
MarreFitbit
Great to see you around @WildsauFr! 🙂 Merry Christmas for you too!
It's strange that the battery is only lasting 20 hours. The battery on the Blaze should last for at least 5 days with a regular usage. I can recommend charging your Blaze until the battery is full and then, put it back on and sync it. Use it as you would normally do and make sure to sync it every now and then. Once every one or two hours would be fine and that way, when it runs out of battery, feel free to get in touch with the Support Team for them to take a look and they will be able to notice in the logs how the battery was behaving and they'll be happy to help you out with this.
Let me know if you need more help with this!
Help others by giving votes and marking helpful solutions as Accepted
12-27-2016 01:36
12-27-2016 01:36
Merry Christmas to you.
I think it is the Last update. Bevore the update all works fine!
I have noticed that when reaching the half day steps, I have no more heart measurement (no display) and then the battery is consumed. Should I send the clock or is there a possibility to the old update. Some others have the same problem.
greetings from germany
Michael
12-27-2016 01:38
12-27-2016 01:38
Sorry i clicked on ok Solution. Blut it is no solution
12-27-2016 01:39
12-27-2016 01:39
Sorry i clicked wrong! That is no Solution!