help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Alarm won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-15-2019 05:45 - last edited on ‎03-17-2019 08:10 by Fitbit Moderator

‎03-15-2019 05:45 - last edited on ‎03-17-2019 08:10 by Fitbit Moderator

I'm having a problem with my FitBit Blaze synching. 

It will sync everything but the alarm for over a week now.  I have reset my fitbit, unpaired and repaired. Turned bluetooth off/on, nothing works.

 

 

Moderator edit: Clarified subject

Best Answer
0 Votes
4 REPLIES 4

‎03-17-2019 08:10

‎03-17-2019 08:10

Welcome to the Forums @LaurieMc.

 

Thanks for trying all of those steps to get the alarms to sync to your Blaze. I'll be moving this thread to the Blaze board as I think it is better suited for it.

 

My question in this case would be if the alarms are showing as being turn on in the app. Could you share some screenshots of the alarms that you have set? 

 

In the meantime I'd like to recommend that you try syncing with a different device and check if the alarms come through after that. 

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎03-17-2019 08:14

In response to LanuzaFitbit

‎03-17-2019 08:14

I was able to go into my account online and get the alarm to sync that way. Works fine now.Sent from my T-Mobile 4G LTE Device
Best Answer

‎03-18-2019 11:55

In response to LaurieMc

‎03-18-2019 11:55

Hello @LaurieMc.

 

Thank for letting me know that you got the alarms to sync correctly!

 

If you have the time, maybe you could visit one of our Discussion boards. Lots of different topics to talk about with other users. 

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎07-09-2019 15:32

In response to LanuzaFitbit

‎07-09-2019 15:32

Since I updated to the new dashboard I have had issues setting and changing my alarm. I was able to set it once. Now , when I go into the app and change my wake time, my Fitbit will not sync to the new time. It will only show the first time I used.  

Best Answer
0 Votes