Alarms on Blaze not in order

[clbandy]

When I create the alarms on my phone in the FitBit app, they are in chronological order. However, when I go to look at them on my Blaze watch, they are in a random order. Any way to fix this?

Thanks

[Rich_Laue]

What order are they showing up in the Blaze, could it be the order in which they were created?

If so then thos wpuld be a key to fixing it, personally i don't see thos being a problem.

[clbandy]

It's in a random order. I would personally like to have a series of alarms that I can turn on and off instead of having to create a new one each day. Other than that, yeah it's not an issue, but how it currently is is a mild inconvenience.

[KW1]

It should be showing the next alarm first, followed by the one after that and so on.  So at any given time throughout the day, the first alarm on the list will change based on time of day you are looking at the list and when the next alarm is.  Hope that helps.

[clbandy]

Sorry. That doesn't appear to be happening here. For instance my 5:30 am alarm is 3 alarms below my 7:30 am alarm. With multiple different times between them. All are set to every day too.

[SilviaFitbit]

@clbandy @KW1 Welcome to the Community! I just tried to set alarms using the Dashboard and the Fitbit app and I noticed they will show in the order that you set them, meaning that if you set an alarm for 5:00 pm today and another one for 6:00 am for tomorrow. The first alarm that will show is going to be 6:00 am even if it's for tomorrow because that's the last one that you set. 

Hope this helps. 

@Rich_Laue Thanks for your input . 

[KW1]

No, it doesn't help.  I was wrong testerday, it seems I looked at the alarms on the Blaze at the right time of day to indicate it was showing the next due alarm, just like the Charge HR does.  But later in the day, it still showed the same order.

So, this morning I deleted all my alarms, synced, then entered my 5 alarm times in order (6am, 7am, 10am, 1pm, 4pm).  I synced again.  They now show up in complete random order on the Blaze (7am, 6am,1pm, 4pm, 10am).  That makes no sense to me at all.  

It is not a critical issue, but is very annoying and seems to point to fitbit's lack of attention to detail and other shortcomings of the Blaze.  And, regardless of the order they are displayed in, they do alarm at the correct times but because the vibration motor is completely worthless, the notification of the alarm is often missed and overlooked.  The blaze does not deliver the "extras" that were promised, and for what it does deliver there are other less expensive devices on the market.

[EmersonFitbit]

Interesting, thanks @KW1! Alarms set on my own account are displayed in descending order beginning from most recent one synced. I'll continue to test this functionality. 

[akoch64]

I'm having the same issue...set up alarms and were all out of order...deleted them and set up again...still out of order. Tried via fitbit.com instead of the app...same result...still out of order. Thoughts???

[spectral]

I just received my Blaze and am having the same issue too.  Completely random despite of what @EmersonFitbit is saying.  It does not show the latest set alarm (even if it does show the latest first, it should not be).  Maybe he did not really set 8 alarms like we do.  

My work around is - pain but i did it once and set and do not need to wait for fitbit to recognize this as an issue and then fix:  Set the 8 alarms through app.  Then Blaze will show it randomly.  I set (all AM) 4, 5, 6, 7, 8, 9, 10, 11.  Even though I entered (and sync) backwards - 11, 10, 9, 8, 7, 6, 5, 4, Blaze will display completely random order 5, 6, 4, 7, 8, 10, 9, 11.  Then I go to a computer and login to fitbit account.  Go to setting, and under the Devices - Blaze setting, it will display the alarm EXACTLY as the randomness displayed in Blazed: 5, 6, 4, 7, 8, 10, 9, 11.  Then, just manually changed each to the correct time.  For example I changed:

5 to 4,

6 to 5,

4 to 6,

7 no change,

8 no change,

10 to 9,

9 to 10,

11 no change.  

After that, just sync it again through your phone app and this kind of tricked the Blaze to display correctly.  

So rather than changing the order, I change the time for a given alarm order.

Let me know if this works for you.

Thanks

[Robert.M]

Yes this works. I've had multiple FitBits over the years - now using Blaze. Every time I change watch I experience this painful random alarm sequence for my 8 alarms. Only fix is as described by select rap above. Problem does not seem to appear when a few alarms are entered only when many. 

[Robert.M]

* "spectral" not "select rap"

[Houstonnick]

Great fix, but the sad thing here is that FitBit won't do anything to fix the problem and their "moderators" only see sunshine when it comes to a customer's allegation that there is something wrong with the FitBit product. 

[SilviaFitbit]

Hey there @Robert.M and @Houstonnick! Thanks for the additional details that you've mentioned. I just tried to set some alarms in my Blaze and they showed in a chronological order. Please check the screenshot below: 

Additionally, can you provide me with a screenshot of what you're seeing in your Blaze when you set the alarms?

Keep me posted! 

[6r366]

Hi @SilviaFitbit, to reproduce just do what @Robert.M says:
"Problem does not seem to appear when a few alarms are entered only when many." 
This is correct-- it started showing after I entered the 5th or 6th alarm. (For only 2 or 3 or 4 it's fine.)
Had to use @Houstonnick's workaround.
Lots of sloppy programming in the Blaze, apparently never to be corrected.
SO CLOSE to being a good product: solid potential, just poor execution.
Disappointment... Sigh.