12-06-2016 14:36
12-06-2016 14:36
My top right button stopped working earlier this year, so I couldn't change music whileI was working out. I was like, it's cool, it still track my fitness. Last week after a run, I pressed the left button to return to the home button and check some texts, and it didn't work. Neither did the bottom right button.
*This watch has not been in any water.
* The watch is sitting properly in the band, 2 buttons on the right, single middle button on the left.
* I went through the sides softly with toothpicks and the canned air.
*** The buttons still don't work.
**** Please read the above statements before telling me to do them, otherwise all else is welcomed.
12-06-2016 23:59
12-06-2016 23:59
I would Contact Support
http://help.fitbit.com/?cu=1
Im sure they will take care of you
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
12-07-2016 03:55
12-07-2016 03:55
Welcome to the Community @Dallas_Blaze and @WendyB thanks for stopping by.
I appreciate your efforts in trying to fix this inconvenience by yourself. As recommended by our friend here, please get in touch directly with our support team. For a faster response you can contact them via phone or chat.
Catch you later.