Android 7, notifications turn off when I close the app/reboot the phone.

[Cmiszczuk]

Hi.  I have no trouble with notifications turning on...and they work fine until I close the fitbit app(in the open app list) or reboot my phone. Then i have to re-enable them which includes toggling the permissions for fitbit notification service in android.  Then they work again until i force close or reboot.

I've tried clearing cache, restarting device, cycling bluetooth, reinstalling fitbit even after resetting the phone and starting from scratch it does it.

Anyone else?

[Rich_Laue]

Have you enabled Fitbit notifications? 

[Cmiszczuk]

Yes of course.  They work fine until I reboot and then I have to re-enable as I said.

[Cmiszczuk]

Nothing? 😞

[lfgalvao]

This kind of happens to me also. First on Android 10 and now on 11. I turn on notifications on Android system, and on the fitbit app everything looks good, no warning messages, and notifications work fine. A couple of hours later I have a red warning in the "notifications" section of the fitbit app saying I have to enable permissions. So I go to android settings and although the permissions are still enabled, I have to turn them off and on again for the red warning to disappear on the fitbit app. And I have to do this every couple of hours...

I've tried reseting phone and watch and turning Bluetooth in and off, and it keeps happening.

[Rich_Laue]

I find that turning Bluetooth off also disables notifications.