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App keeps deleting my weight log entries.

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‎06-20-2017 09:10 - edited ‎06-20-2017 09:12

‎06-20-2017 09:10 - edited ‎06-20-2017 09:12

The weight log function has worked perfectly until today. Every time I log my weight it accepts it but then the log disappears 5 seconds later and reverts to my entry from last week. I've tried restarting the app and rebooting my iPhone but the issue persists. 

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3 REPLIES 3

‎06-20-2017 09:21

‎06-20-2017 09:21

And of course it resolved after I posted my problem and decided to try one more time. No clue what the issue was or how it got fixed but it was extremely annoying while it lasted. 

Best Answer

‎06-25-2017 05:53

In response to KevinChapin

‎06-25-2017 05:53

Great to see you here @KevinChapin. I am glad to hear that your weight inconvenience has been resolved. If you need anything else, do not hesitate in posting it.

 

Happy stepping! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-10-2017 07:22

In response to AlejandraFitbit

‎07-10-2017 07:22

I have a similar problem that is not resolving itself. I noticed this morning that my weight log from 14 May til present (10 July) has disappeared. I've reset the FB, reinstalled the app, no luck. Where did this data go and how can I get it back? BTW all other data is unchanged - normal.

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