09-24-2017 06:55
09-24-2017 06:55
My BLAZE has gone from around nearly five days....till about 2 days...till less than 24 hours of charge. I've looked at all the settings and removed anything that would drain the battery. The only thing I have is quick view, which now tells me my battery is almost dead all the time. I have to charge it every day now. Is there a way to fix this or send it back to manufacturer?
09-24-2017 10:59
09-24-2017 10:59
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
http://help.fitbit.com/articles/en_US/Help_article/1799
If that does not help contact support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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09-24-2017 22:21
09-24-2017 22:21
I replaced mine and it's still like this. I think they have a planned obsolescence strategy to get you to buy new ones. I'm over it.