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Battery charge

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‎03-22-2018 04:55

‎03-22-2018 04:55

Hi my Fitbit Blaze charge only lasting 2 days.  I have turned off everything I do not need, but  it has not  made a difference.  

 

I am desperately upset it is only my blaze that is helping me lose weight and monitor everything.

 

I have only had it two years and am totally upset.

 

What can I do now?

 

 

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‎03-22-2018 10:27

‎03-22-2018 10:27

Was very hard to read your message in Red and the huge font

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

 

If that does not help contact support
http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

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