Battery completely losing charge within a few hour... - Fitbit Community

Battery completely losing charge within a few hours

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SJAllen

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My Fitbit Blaze has suddenly started to lose battery power. I have fully charged it 3 times over the last 48 hours, each time the Fitbit app said my Blaze was fully charged. I have synced my Blaze once its charged and within a few hours my battery is completely dead. why is this? What can I do?

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WendyB

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Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

http://help.fitbit.com/articles/en_US/Help_article/1799

If that does not help contact support
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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